There is water on the floor. What should I do?

Notify a staff member as soon as possible, and we will mop up for you - there is a "doorbell button" near the wash station to make it easy to call for help. Please do not use the white pet towels on the floor, as the concrete paint can stain them. If your dog is hanging his head or legs over the side of the tub (the most frequent reason for a flood) the tub tie-down you are using is probably too long. Ask a staff member for a shorter one -- they are available in two sizes.